Privacy policy

Privacy Policy

Last updated: 24 July 2026

At kalurart.com, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

When you visit or make a purchase from kalurart.com, we may collect:

  • Contact details: name, email address, phone number, billing and shipping address
  • Payment information: processed securely via our payment provider; we do not store card details
  • Order information: products purchased, order history, and transaction details
  • Device and usage data: IP address, browser type, pages visited, and referring URLs (via cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and provide customer support
  • Improve our website and product offerings
  • Send marketing communications, where you have given consent (you may opt out at any time)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We share it only with trusted third parties who help us operate our business, including:

  • Shopify – our e-commerce platform (see Shopify's privacy policy at shopify.com/legal/privacy)
  • Payment processors – to handle transactions securely
  • Shipping carriers – to deliver your orders
  • Marketing platforms – such as Google and Meta, where you have consented to personalised advertising

4. Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can control cookie preferences via your browser settings. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

5. Your Rights (UK & EU)

Under UK GDPR and EU GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how we process your data
  • Request a portable copy of your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at luxeencyclopedia@gmail.com.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically up to 7 years for financial records).

7. Contact Us

Email: luxeencyclopedia@gmail.com

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.